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These pages have been put together to form a guide to complement existing card-acceptance training materials provided by a retailer’s head office or acquiring bank.They are intended to:

  • make fraud prevention procedures easily accessible to staff
  • provide a simple routine for staff to follow every time
  • encourage and motivate staff in order to build a culture of fraud prevention awareness.

This guide is designed to help those who can train retail staff – whether you are a retailer or a crime prevention or reduction officer – to help prevent card fraud that occurs at the sales desk.
 
Click here for the Card Present E-learning interactive training course:
 

Interactive Training

CONTENTS



Cardwatch News
March 2010 New Card & Banking Fraud Figures - click here to see the release     
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